Privacy Policy

Introduction

This Privacy Policy explains how R. J. Syndicate ("we", "us", "our") handles information in connection with the website www.rjsyndicate.com (the "Site"). We have written it in plain language rather than legal boilerplate, because the point is for you to actually know what happens to your information.

Information You Give Us Directly

The only place this Site asks you for information is the quotation request form. When you use it, you may provide your name, company name, phone number or email address, a description of your cargo, and optionally one or more attached documents.

We use that information for a single purpose: to respond to your enquiry and, if you engage us, to provide clearing and forwarding services. We do not sell it, rent it, or share it with third parties for marketing.

Form submissions are delivered to our email inboxes through a third-party form delivery service. Your submission therefore passes through that service's systems in transit.

Information Collected Automatically

Like most websites, this Site is served through a hosting and content delivery provider that automatically records standard technical data such as IP address, browser type, device type, referring page and time of visit. This is used for security and aggregate traffic measurement, not to identify you personally.

Cookies and Similar Technologies

The Site itself does not set advertising or tracking cookies of its own. However, the following third-party services may set cookies or process technical data when you use the Site:

• Google Fonts — used to load typefaces; this involves a request to Google's servers.
• Google Search Console — provides us aggregate, anonymised data about how the Site performs in search results.
• Form delivery service — processes quotation form submissions.
• Advertising partners (if and when enabled) — should we introduce advertising on this Site in future, advertising providers such as Google AdSense may use cookies to serve advertisements based on your prior visits to this and other websites. Where such advertising is active, you may opt out of personalised advertising through Google Ads Settings or www.aboutads.info.

You can block or delete cookies through your browser settings at any time. Doing so will not prevent you from using this Site.

Third-Party Links

Our Cargo Tracking page and other pages contain links to external websites operated by shipping lines, couriers, government bodies and other organisations. We do not control those sites and are not responsible for their content or privacy practices. Once you follow such a link, that organisation's own privacy policy applies to you.

Data Retention

Enquiry correspondence is retained in our business email records for as long as is necessary for the commercial relationship and for any period required under applicable Bangladeshi law and standard commercial record-keeping practice. If you would like your enquiry correspondence deleted, write to us and we will do so where we are not required to retain it.

Confidentiality of Client Documents

Shipping documents, invoices, and commercial information you share with us in the course of a clearing engagement are treated as strictly confidential. They are used only to perform the clearance work and to satisfy lawful requirements of the customs authority and other regulators.

Your Choices

You may contact us at any time to ask what enquiry information we hold about you, to correct it, or to request its deletion. Use the contact details below.

Changes to This Policy

We may update this Policy from time to time — for example, if we introduce advertising or a new tool on the Site. The "last updated" date at the top of this page will always reflect the current version.

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